Online Cleaning Company

Customers wanting to use Compare the Cleaners service acknowledge having read and agreed to the following Terms of use.

 

 

 If you do not agree with these Terms and Conditions, please do not proceed to use the website.

 

 

Nothing in these Terms and Conditions shall limit or exclude our liability to you for death or personal injury caused by our negligence or fraudulent misrepresentation or any other liability that may not, under English law, be limited or excluded.

 

 

  Subject to this, in no event shall we be liable to you for any business losses, damages or injuries sustained during any delivery related task, any liability we do have for losses you suffer is strictly limited to losses that were reasonably foreseeable.

 

 

Subject to the liability which we accept above, please note:

(a) our aggregate liability to you arising out of or in connection with this agreement or use of the website shall not exceed the fees paid by you for your use of the service in the preceding 1 month; and

(b) we shall not be liable in contract, tort or otherwise howsoever arising out of or in connection with this agreement or use of the website for any indirect loss, consequential loss, loss of profits, data, revenue, business opportunity, anticipated savings, goodwill or reputation.

 

 

Why You Should Read These Terms

       Please read these Terms carefully before you place your booking with Compare the Cleaner. These Terms

       include, but are not limited to, explaining who we are, our services.

       Each clause of these Terms operates separately.  If any court or relevant authority decides that any of them are

        unlawful, the remaining clauses remain in full effect.

 

 

Using the Website

Use of and access to our website is allowed on a temporary basis only.  We will not be liable if for any reason the site is unavailable for any period of time.  We also reserve the right to amend or withdraw the service we provide on our entire site, or any part of it, without prior notice.

 

 

Customers must be at least 18 years of age to use Compare the Cleaner and must provide up-to-date, valid and complete contact information with a valid email address.

 

 

Please be aware that you are responsible for making all arrangements required for you to access the website and you are also responsible for ensuring that all persons accessing the website via your internet connection are aware of and comply with these terms and conditions.

 

 

You may use the website only for lawful purposes and not in any way that is fraudulent, unlawful or that breaches any relevant law or regulation, whether local, national or international.

 

 

You must not knowingly transmit any data or material that contains viruses or any other harmful programs designed to adversely affect the operation of any computer software or hardware.

 

 

You must not duplicate, copy or resell any part of our website in direct contravention of these Terms and Conditions.

We retain the right to determine whether there has been a breach of our Terms and Conditions through your use of our website and when a breach has occurred we may take any action we deem to be appropriate.

 

 

We may revise these Terms and Conditions at any time by amending this page.  Please, therefore, check this page from time-to-time to take notice of any changes as they are binding upon you when they are made.  Some of the provisions contained in these Terms and Conditions may also be superseded by notices or provisions published elsewhere on our site.

 

 

If you have any concerns about material that appears on our website, please contact us at Info@comparethecleaner.co.uk 

 

 

Updates to our Site

We update our website constantly, however, in the event that any of the material on our site is out of date, we are under no obligation to update such material. We may temporarily suspend access to our website, or close it indefinitely, in order to make any necessary updates.

 

 

Intellectual Property Rights

We are the owner or the licensee of all intellectual property rights in our website and in the material published on it.  Copyright laws are in force and all such rights are reserved.

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You must not use any part of any material on our website for commercial purposes without obtaining a license to do so from us.

 

 

You may print off one copy and may download extracts of any pages from our site for your personal reference but you must not modify the paper or digital copies you have printed off or downloaded in any way.

 

 

Jurisdiction

The jurisdiction of the English courts shall apply in exclusivity over any claim arising from, or related to, a visit to our website.  We also retain the right to bring proceedings against you for breach of these Terms and Conditions in your country of residence or any other relevant country.

 

 

These Terms and Conditions and any dispute or claim arising out of, or in connection with them, shall be governed by and construed with the law of England and Wales.

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Call Recording

Occasionally calls may be recorded for training purposes and we reserve the right to use these records in the unfortunate event that a dispute arises.

 

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Links on our Website

Our website contains links to other websites and resources provided by third parties. These links are provided for your information only and we have no control over the contents of those sites or resources.  We therefore accept no responsibility for those sites or resources or for any loss or damage that may arise from your use of them.

 

 

No Agency

Nothing contained herein shall create, or deemed to create, any agency, joint venture or partnership relationship between Sebs Bar and you and you should not hold yourselves out as implying any such relationship with us.

 

 

Privacy

Your privacy is very important to us and we will only distribute your personal details to trusted driver members and for the purposes of your quote. 

 

 

By using our website you warrant that all information provided by you is up-to-date and accurate.

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By using our website and booking platform you agree to release Compare the Cleaner from all claims of every nature, known or unknown, and we will not be connected in any way with such dispute.

 

 

Even if we are not responsible, we will always try and help if something goes wrong with your booking and will try and resolve the problem in line with our advertised Complaints Procedure.  All complaints should be made in writing via email to so that they can then be raised with the driver.

 

 

We will do everything we reasonably can to carry out our side of this agreement, but there may be times when we cannot perform our obligations because:

   * laws' regulations or a government authority stops us;

   * circumstances beyond our control that we cannot remedy, i.e. extreme weather; road closures; driver illness; failure of mobile networks.

 

 

Confirmed Orders

Confirmed bookings from Compare the Cleaner are exclusive of VAT.

 

 

Non-Payment

We reserve the right to impose immediate temporary or permanent withdrawal of your right to use our website.

We reserve the right, upon non-payment to a driver, to register your details with various blacklists and credit reference agencies.

 

 

Drivers have the right to hold your goods (lien) until all money owed under the contract you have with them, including applicable interest, has been paid.  This includes costs incurred for storage and legal costs.

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We also reserve the right to disclose any information to law enforcement authorities as we deem appropriate.

We do not accept Paypal/bank chargebacks and in the event of such, will pursue legal enforcement to reclaim our fee.

 

 

We do not store credit/debit card details as standard, however, we reserve the right to recharge a debit/credit card in the event of non-payment.

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Adherence to terms

The customer agrees that within English law no complaints or testimonials on any platform maybe left against either the company or service provider if the complaint is clearly covered within our Terms and Conditions.

 

 

The customer also agrees that should a complaint or claim be made that they allow good time for the company or service provider to answer the complaint or claim.

 

 

The customer agrees that should Compare the Cleaner be unable to ascertain the truth behind a matter that the customer agrees to any moderation that the companies deems necessary to settle the claim.

 

 

In the event of a negative third party review being left, we reserve the right to answer that review on any social media channel.

 

 

Updated January 2021

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